Returns & Exchanges
At Thirsty Earth, we want you to love your sustainable fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items. We are committed to a circular fashion economy and ensure every return is handled with the planet in mind.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal with your order number and zip code to select the items you wish to send back.
- 2.Prepare Your Package
Place the items in their original eco-friendly packaging, ensuring all tags are attached and the garment is in its original condition.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, then drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the return, we will process your refund or store credit within 5-7 business days to your original payment method.